Effective leadership is a critical factor for our ability to accelerate our strategy, reaching our goals and managing our culture in the right way. We implement this product to help our leaders to be more functional in their roles, but also to elicit critical data that can help HR to act more strategically, addressing our critical gaps.
We recognize that the key challenge for our company will be to take the organisation to a “front runner” position on people – it’s the only way to create a sustainable culture but it’s also the best way to reach our targets. In line with this there is a need for an effective tool that continuously can assess performance, give actionable insights, and highlight the gaps.
In this we also recognize the important part leadership plays for us to be able to realize our strategy and to enable the right customer experience. The way our leaders behave is the foundation for employee engagement and a critical building block in our culture, and as such our leaders have a direct influence into our customer experience